Install before you fly
Step-by-step QR install. Best done on Wi-Fi at home, not at the airport.
Help centre
Most things take less than two minutes. The four guides below cover 95% of what people ask.
Activate when you land
What “activation” means, when the clock starts, and the one phone setting to flip on arrival.
Troubleshooting
No signal? Stuck on “activating”? Lost the QR? The fixes are simpler than they look.
Top-ups & data limits
When to top up, how to do it, what happens at zero, and how to extend on the road.
Still stuck?
Message us. Real humans, all timezones. Median first reply is under 10 minutes.